Kevin Falcone <falcone <at> bestpractical.com> writes: > > On Wed, Jan 12, 2011 at 09:35:41PM -0600, Gary Bristol wrote: > > I am having problems with getting RT to start again aftter installing The SLA 0.03 extension. > > > > I get the following error in the Web Logs. > > You don't appear to have added RT::Extension::SLA to your @Plugins > line with all the other extensions you have installed > > -kevin > > > [error] Require of RT::Condition::SLA_RequireDefault failed.\nCan't > > locate > > RT/Condition/SLA_RequireDefault.pm in @INC (@INC contains: /usr/local/lib/rt3/lib > > /usr/local/lib/rt3/plugins/RT-FM/lib /usr/local/lib/rt3/plugins/RT-IR/lib > > /usr/local/lib/rt3/plugins/RT-Extension-JSGantt/lib /usr/share/perl5 /usr/local/lib64/perl5 > > /usr/local/share/perl5 /usr/lib64/perl5 > > /usr/local/lib64/perl5/site_perl/5.10.0/x86_64-linux-thread-multi > > /usr/local/lib/perl5/site_perl/5.10.0 > > /usr/lib64/perl5/vendor_perl/5.10.0/x86_64-linux-thread-multi /usr/lib/perl5/vendor_perl > > /usr/lib/perl5/site_perl . /etc/httpd) at (eval 2651) line 2.\n\nCompilation failed in require > > at (eval 2) line 1.\n > > > > I can't seem to find where the path to the SLA_RequireDefault.pm needs to be added so that RT > > will start. > > > > Base OS is Fedora Core 14, web server Build > > RT 3.8.8 installed via YUM > > Mysqld installed via YUM > > RTFM 2.4.2 installed > > RT-IR 2.4.2 installed > > RT-Authen-ExternalAuth-0.08 installed > > RT-Action-NotifyGroup-0.02 installed > > bestpractical-rt-extension-jsgantt0d1cacc1 installed > > > > Gary L. Bristol > > CISSP, CRISC, RHCE > > 405-623-9503 >
Hi Kevin, I am having the same issue and struggling for the past few days without any luck, appreciate if you can point me in the right direction Thanks and Best Regards
