Hi, Go to Configuration -> Tools -> System Configuration and make sure @Plugins option lists all extensions you're using.
On Wed, Apr 6, 2011 at 10:05 AM, Asanka <[email protected]> wrote: > Kevin Falcone <falcone <at> bestpractical.com> writes: > >> >> On Wed, Jan 12, 2011 at 09:35:41PM -0600, Gary Bristol wrote: >> > I am having problems with getting RT to start again aftter installing >> > The > SLA 0.03 extension. >> > >> > I get the following error in the Web Logs. >> >> You don't appear to have added RT::Extension::SLA to your @Plugins >> line with all the other extensions you have installed >> >> -kevin >> >> > [error] Require of RT::Condition::SLA_RequireDefault failed.\nCan't >> > locate >> > RT/Condition/SLA_RequireDefault.pm in @INC (@INC contains: > /usr/local/lib/rt3/lib >> > /usr/local/lib/rt3/plugins/RT-FM/lib >> > /usr/local/lib/rt3/plugins/RT-IR/lib >> > /usr/local/lib/rt3/plugins/RT-Extension-JSGantt/lib /usr/share/perl5 > /usr/local/lib64/perl5 >> > /usr/local/share/perl5 /usr/lib64/perl5 >> > /usr/local/lib64/perl5/site_perl/5.10.0/x86_64-linux-thread-multi >> > /usr/local/lib/perl5/site_perl/5.10.0 >> > /usr/lib64/perl5/vendor_perl/5.10.0/x86_64-linux-thread-multi > /usr/lib/perl5/vendor_perl >> > /usr/lib/perl5/site_perl . /etc/httpd) at (eval 2651) line > 2.\n\nCompilation failed in require >> > at (eval 2) line 1.\n >> > >> > I can't seem to find where the path to the SLA_RequireDefault.pm needs >> > to > be added so that RT >> > will start. >> > >> > Base OS is Fedora Core 14, web server Build >> > RT 3.8.8 installed via YUM >> > Mysqld installed via YUM >> > RTFM 2.4.2 installed >> > RT-IR 2.4.2 installed >> > RT-Authen-ExternalAuth-0.08 installed >> > RT-Action-NotifyGroup-0.02 installed >> > bestpractical-rt-extension-jsgantt0d1cacc1 installed >> > >> > Gary L. Bristol >> > CISSP, CRISC, RHCE >> > 405-623-9503 >> > > Hi Kevin, I am having the same issue and struggling for the past few days > without any luck, appreciate if you can point me in the right direction > > Thanks and Best Regards > > > > -- Best regards, Ruslan.
