Cool, quick question. Which file do I need to modify? Thanks,
Alberto On Thu, Jan 20, 2011 at 8:54 AM, Nicolas GUIOT <[email protected] > wrote: > We usually setup our RT mail server to accept emails only from domain/user > that are allowed to. > In exim, we have an acl looking like this : > > drop > !senders = ยท*@mydomain.com:[email protected] > > On Thu, 20 Jan 2011 08:49:50 -0800 > Alberto Vazquez wrote: > > > Thank you Sir, I will give it a try. I was under the impression that > > this is for users with the need to access RT, since this external > > just needs to be able to send an email to RT and get a ticket create. > > > > I will give a shot and see if it does the trick. I will let you know > > how it tuns out. > > > > Alberto > > > > On Wed, Jan 19, 2011 at 3:44 PM, Kevin Falcone > > <[email protected]>wrote: > > > > > On Wed, Jan 19, 2011 at 03:05:22PM -0800, Alberto Vazquez wrote: > > > > Guys, > > > > I am new to RT and a novice on MySQL. Currently, we do not > > > > allow auto > > > create for external > > > > senders to any of our Q's, but one of our departments want to > > > > use RT > > > to start receiving emails > > > > (tickets) from an external source. > > > > My questions is, if I create this external entity in the RT > > > > database, > > > would RT accept that, > > > > and if so, how in the heck do I create that entry in MySQL, > > > > with the > > > right permissions? > > > > > > You should be able to do this from Configuration -> Users -> Create > > > > > > -kevin > > > > > > > > > > > > > -- > Nicolas GUIOT > Risc Group - Service Production Exploitation > Alcatel/CTI - Av. du Gal de Gaulle > 45140 ORMES - FRANCE > Tel : (+33) 2 38 71 84 98 > Fax : (+33) 2 38 75 76 92 > -- Alberto Vazquez-Dzul Email: [email protected] Mobile: (805) 444-0835 GVoice: (805) 768-4798
