Chris, If you are on 3.8.X you can see those relationships in the "Links" box of a ticket and further, the "Graph" function within said box. You can also write a search to list such relationships and dependencies and put that search on your home page or a dashboard.
Kenn LBNL On Wed, Jan 26, 2011 at 2:15 PM, Chris Barnes <[email protected]> wrote: > On 1/26/2011 10:18 AM, Emmanuel Lacour wrote: > >> - display a ticket >> - in the box on bottom right of ticket metadata, with the title "Links", >> click on "add" link in front of either "Depends on", "Child" or >> "Refers to". The kind of link type choice depends of your needs. >> >> more details here: http://requesttracker.wikia.com/wiki/Relationships >> > > > Excellent. I was able to follow this and make one ticket a child of > another one. > > > But how do I SEE the relationships (such as when clicking on "home" or a > particular Queue in the Quick Search)? After all, having relationships is > good, but it's not terribly useful unless the people dealing with the > tickets can see those relationships. > > > > -- > Chris Barnes AOL IM: CNBarnes > [email protected] Yahoo IM: chrisnbarnes > Computer Systems Manager MSN IM: [email protected] > Department of Physics ph: 979-845-1379 > Texas A&M University fax: 979-845-2590 >
