Kurt, I think you need to add a check for a "correspond" transaction to your condition.
Kenn LBNL On Fri, Feb 11, 2011 at 11:37 AM, Kurt Engle <[email protected]> wrote: > I have created a scrip that successfully notifies owners but now I need to > be able to only run this scrip when a specific owner is listed on the > ticket. I am guessing that I need a Custom Condition for this scrip. So far > I have the following: > > Description: On Correspond notify specific owner > Condition: User Defined > Action: Notify Owner > Template: Global template: Admin Correspondence > Stage: Transaction Create > > Custom Condition: > my $trans = $self->TransactionObj; > my $ticket = $self->TicketObj; > my $ownerid = $ticket->Owner; > > if ($ownerid = 34) { > return 1; > } > else { > return 0; > } > > > So far, this scrip does not discriminate based on the ticket owner. > > Thanks for your help > -- > Kurt Engle >
