Perfect, that did work! Very cool! On Feb 17, 2011, at 12:05 PM, Kenneth Marshall wrote:
>> I have an RT system running about 25 queues. I have a global scrip that >> runs On Correspond to notify the requestor with the default Correspondence >> template. >> >> I have one queue that I'd like to use a different template (to have a >> specific message in addition to the update). The only way I see to do this >> is to remove the global scrip, and then enter it into each of the 24 queues >> that I want to keep it, then place the slightly modified one into the new >> queue. But that seems like a pain to manage, so I was wondering if there's >> a way to prevent a global scrip from running in a single queue? >> >> ~jon >> > > You can use a queue specific template to override the global > one of the same name. *I think.* > > Ken -- Jon Baker Systems Administrator Church on the Move 1003 N 129th E Ave Tulsa OK 74116 (918) 234-5656 CONFIDENTIALITY NOTICE: This transmission may be confidential and subject to legal privilege. If you are not the intended recipient of this message, you may not review, disclose, print, copy or disseminate this information. If you have received this in error, please reply and notify the sender (only) and delete the message. Unauthorized interception of this e-mail is a violation of federal criminal law.
