On Tue, Mar 22, 2011 at 03:27:07PM +0000, Nick Porter wrote: > > > I'd like all users accessing the system to be able to see the > tickets in a queue ordered by priority. This is to allow them to see > where their ticket is and what tickets are holding up its > completion. > > From my playing with the privileged users interface I'm pretty sure > I could set up a dashboard or modify one of the searches already > there to show the queue as I'd like but I'm not sure how to get this > to show on and unprivileged homepage.
SelfService limits to tickets that you are a Watcher of. You'll need to tweak your permissions and the code to get what you want. -kevin
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