I would like to know the answer to this question also. Specifically, can it be done with permissions (how -- I've given everyone the See Queue permission?) or will it require some code hacks to the self-service interface?
> Date: Tue, 22 Mar 2011 12:09:55 -0400 > From: Kevin Falcone <[email protected]> > To: [email protected] > Subject: Re: [rt-users] Is it possible to see all the tickets in a > queue from the self-service interface? > Message-ID: <[email protected]> > Content-Type: text/plain; charset="us-ascii" > > SelfService limits to tickets that you are a Watcher of. > You'll need to tweak your permissions and the code to get what you > want. > > -kevin
