On Tue, Mar 22, 2011 at 05:24:29PM -0400, Don Gourley wrote: > I would like to know the answer to this question also. Specifically, > can it be done with permissions (how -- I've given everyone the See > Queue permission?) or will it require some code hacks to the > self-service interface? > > You'll need to tweak your permissions and the code to get what you > > want.
You need to both tweak your permissions AND change the code -kevin
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