> On Tue, Mar 22, 2011 at 11:10:38AM -0700, Ulf Zimmermann wrote: > > One year ago I tried to upgrade our RT installation of 3.2.2 to 3.8.7. I ran > back then into the same problem I am running into now. > > > > http://www.mail-archive.com/rt- > [email protected]/msg24723.html > > > > On our main overview page I guess I run into the same, but also when I click > on any queue, I get: > > > > RT::Ticket::TimeLeftAsString Unimplemented in HTML::Mason::Commands. > (/home/rt/share/html/Elements/RT__Ticket/ColumnMap line 165) > > > > I followed the UPGRADING, UPGRADING.mysql and README instructions, > several times even, to make sure I follow it all. > > > > Can anyone give me hints how to debug this? Look at what tables? At what > piece of code? > > What is in /home/rt/local ? > > You should also enable LogStackTrace in your config > > -kevin
rtapp01 root /home/rt # ll local/ total 28K 4K drwxrwxr-x 7 root root 4096 Dec 20 2004 . 4K drwxr-xr-x 9 root root 4096 Jul 17 2007 .. 4K drwxr-xr-x 2 root root 4096 Dec 20 2004 etc 4K drwxr-xr-x 4 root bin 4096 Jan 19 2005 html 4K drwxr-xr-x 3 root root 4096 Jan 13 2005 lib 4K drwxr-xr-x 2 root root 4096 Mar 22 04:57 plugins 4K drwxr-xr-x 2 root root 4096 Dec 20 2004 po Etc, plugins and po are empty, html has Elements and Ticket directories in it. Lib has a Ticket_Overlay.pm in it. As far I remember we did have someone hire someone to add something to our RT installation. I am trying to find out more about it.
