What's the proper steps for upgrading very old RT to up-to-date version? I am looking at upgrading RT from 3.2.3 to 3.8.9.
Simon On Tue, Mar 22, 2011 at 12:01 PM, Kevin Falcone <[email protected]>wrote: > > Etc, plugins and po are empty, html has Elements and Ticket > > directories in it. Lib has a Ticket_Overlay.pm in it. As far I > > remember we did have someone hire someone to add something to our RT > > installation. I am trying to find out more about it. > > There's your problem. > > Your Ticket_Overlay.pm is killing RT's Ticket_Overlay.pm > > Remove it until you can restore it as a proper extension using either > Ticket_Local.pm or normal extensions. > > -kevin >
