> Etc, plugins and po are empty, html has Elements and Ticket > directories in it. Lib has a Ticket_Overlay.pm in it. As far I > remember we did have someone hire someone to add something to our RT > installation. I am trying to find out more about it.
There's your problem. Your Ticket_Overlay.pm is killing RT's Ticket_Overlay.pm Remove it until you can restore it as a proper extension using either Ticket_Local.pm or normal extensions. -kevin
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