Le 26/05/2011 à 22:47:00+0200, Albert Shih a écrit
> Hi all.
>
> The package commandbyemail don't work well for us.
>
> Sometime it's don't do what he suppose to do. For example when I put
>
> AddCC: some.one@somewhere.
>
> sometime RT don't add the address as CC. Sometime he does.
>
forget to say : This is the log message :
Error message: Could not find or create that user
(/usr/local/share/rt38/plugins/RT-Extension-CommandByMail/lib/RT/Interface/Email/Filter/TakeAction.pm:696)
But when I go to web interface I can add manually the user as CC.
I use
RT::Authen::ExternalAuth
too.
Regards.
JAS
--
Albert SHIH
DIO batiment 15
Observatoire de Paris Meudon
5 Place Jules Janssen
92195 Meudon Cedex
Téléphone : 01 45 07 76 26/06 86 69 95 71
Heure local/Local time:
jeu 26 mai 2011 23:00:55 CEST
