On Fri, May 27, 2011 at 02:35:42PM +0200, Lars Reimann wrote: > Hi, > > it should be possible to create a new ticket based on text of a > current correspondence. >
there is a ticket on this subject: http://issues.bestpractical.com/Ticket/Display.html?id=16496&user=guest&pass=guest it just needs some javascript and should be easy to do with RT 4.0 which now use jQuery.
