Hi folks,

I am a new user of the RT, I have a doubt about the owner of open tickets.

I'm reading the e-mails through getmail and generating a ticket to each new
message received.

But the tickets are being opened as a Nobody, i am tried all the software in
search of an automatic amendment and did not find.

How do you when you open a ticket via getmail is redirected to a user?

Sorry my English.

Thanks.

Renato Guilhermini.

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