Nobody as requestor? -> something is not as it's supposed to be Or Nobody as Owner? -> normal, as a new ticket has not yet an owner
On Sun, Jun 5, 2011 at 10:44 PM, Renato Guilhermini <[email protected]> wrote: > Hi folks, > > I am a new user of the RT, I have a doubt about the owner of open tickets. > > I'm reading the e-mails through getmail and generating a ticket to each new > message received. > > But the tickets are being opened as a Nobody, i am tried all the software in > search of an automatic amendment and did not find. > > How do you when you open a ticket via getmail is redirected to a user? > > Sorry my English. > > Thanks. > > Renato Guilhermini. > -- Netzwerkmanagement mit OpenNMS: http://www.dpunkt.de/buecher/3194.html
