On Tue, Jun 07, 2011 at 11:22:04AM +0100, Guy Baxter wrote: > AD users log in, but then do not show up in the users section so I can't > assign them permissions. > OD users fail to log in with "Your username or password is incorrect"
They default to Unprivileged - search for them using the admin UI. > The message in the log is: [Tue Jun 7 10:09:10 2011] [error]: Couldn't > create user Staffuser: Name in use > (/opt/rt4/local/plugins/RT-Authen-ExternalAuth/lib/RT/Authen/ExternalAuth.pm:129) > > The name is not in use however - anyone got any ideas? How are you checking that it isn't in use, have you searched for them or are you just looking at the list of Privileged users? -kevin
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