Hello, i've had such messages when a user already exists in my RT instance with the same email adress, may it be disabled.... try to search your users list.
Raphaël "Guy Baxter" <[email protected]> Envoyé par : [email protected] 21/06/2011 12:47 A [email protected] cc Objet Re: [rt-users] RT-External Auth & RT 4.0 Hi, Apologies for the delay: [Tue Jun 21 10:42:11 2011] [info]: RT::Authen::ExternalAuth::CanonicalizeUserInfo returning Disabled: 0, EmailAddress: [email protected], Gecos: A Weetman, Name: gbaxter, Privileged: 0, RealName: (/opt/rt4/local/plugins/RT-Authen-ExternalAuth/lib/RT/Authen/ExternalAuth.pm:536) [Tue Jun 21 10:42:11 2011] [error]: Couldn't create user A Weetman: Name in use (/opt/rt4/local/plugins/RT-Authen-ExternalAuth/lib/RT/Authen/ExternalAuth.pm:129) [Tue Jun 21 10:42:11 2011] [error]: FAILED LOGIN for A Weetman from 192.164.0.67 (/opt/rt4/sbin/../lib/RT/Interface/Web.pm:639) Unsure what the first line is as that's my UPN account details from AD. The user I logged in as was A Weetman from OD Thanks Regards, Guy This email and any attachments are confidential and are intended solely for the use of the individual to whom it is addressed. If you are not the intended recipient of this email and its attachments, you must take no action based upon them, nor must you copy or show them to anyone. Please contact the sender if you believe you have received this email in error. Emails are not secure and cannot be guaranteed to be free of errors or viruses. It is your responsibility to scan emails and attachments for viruses before opening them. Any views or opinions expressed are solely those of the author and do not necessarily represent those of The Blackpool Sixth Form College. ##################################################################################### Scanned by MailMarshal - Marshal's comprehensive email content security solution. Download a free evaluation of MailMarshal at www.marshal.com ##################################################################################### -------- 2011 Training: http://bestpractical.com/services/training.html # " Ce courriel et les documents qui lui sont joints peuvent contenir des informations confidentielles ou ayant un caractère privé. S'ils ne vous sont pas destinés, nous vous signalons qu'il est strictement interdit de les divulguer, de les reproduire ou d'en utiliser de quelque manière que ce soit le contenu. Si ce message vous a été transmis par erreur, merci d'en informer l'expéditeur et de supprimer immédiatement de votre système informatique ce courriel ainsi que tous les documents qui y sont attachés." ****** " This e-mail and any attached documents may contain confidential or proprietary information. If you are not the intended recipient, you are notified that any dissemination, copying of this e-mail and any attachments thereto or use of their contents by any means whatsoever is strictly prohibited. If you have received this e-mail in error, please advise the sender immediately and delete this e-mail and all attached documents from your computer system." #
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