Hi Guy,
this might be a problem with your attr_match_list, which is possible done on Name and not just on user id / EmailAddress.

Can you verify this and report back?

Giuseppe

On 21/06/11 11:48, Guy Baxter wrote:
Hi,

Apologies for the delay:

[Tue Jun 21 10:42:11 2011] [info]:
RT::Authen::ExternalAuth::CanonicalizeUserInfo returning Disabled: 0,
EmailAddress: [email protected], Gecos: A Weetman, Name: gbaxter,
Privileged: 0, RealName:
(/opt/rt4/local/plugins/RT-Authen-ExternalAuth/lib/RT/Authen/ExternalAuth.pm:536)
[Tue Jun 21 10:42:11 2011] [error]: Couldn't create user A Weetman: Name
in use
(/opt/rt4/local/plugins/RT-Authen-ExternalAuth/lib/RT/Authen/ExternalAuth.pm:129)
[Tue Jun 21 10:42:11 2011] [error]: FAILED LOGIN for A Weetman from
192.164.0.67 (/opt/rt4/sbin/../lib/RT/Interface/Web.pm:639)

Unsure what the first line is as that's my UPN account details from AD.
The user I logged in as was A Weetman from OD

Thanks

Regards,

Guy


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Giuseppe Sollazzo
Senior Systems Analyst
Computing Services
Information Services
St. George's, University Of London
Cranmer Terrace
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