Hi Guy,
this might be a problem with your attr_match_list, which is possible
done on Name and not just on user id / EmailAddress.
Can you verify this and report back?
Giuseppe
On 21/06/11 11:48, Guy Baxter wrote:
Hi,
Apologies for the delay:
[Tue Jun 21 10:42:11 2011] [info]:
RT::Authen::ExternalAuth::CanonicalizeUserInfo returning Disabled: 0,
EmailAddress: [email protected], Gecos: A Weetman, Name: gbaxter,
Privileged: 0, RealName:
(/opt/rt4/local/plugins/RT-Authen-ExternalAuth/lib/RT/Authen/ExternalAuth.pm:536)
[Tue Jun 21 10:42:11 2011] [error]: Couldn't create user A Weetman: Name
in use
(/opt/rt4/local/plugins/RT-Authen-ExternalAuth/lib/RT/Authen/ExternalAuth.pm:129)
[Tue Jun 21 10:42:11 2011] [error]: FAILED LOGIN for A Weetman from
192.164.0.67 (/opt/rt4/sbin/../lib/RT/Interface/Web.pm:639)
Unsure what the first line is as that's my UPN account details from AD.
The user I logged in as was A Weetman from OD
Thanks
Regards,
Guy
This email and any attachments are confidential and are intended solely for the
use of the individual to whom it is addressed. If you are not the intended
recipient of this email and its attachments, you must take no action based upon
them, nor must you copy or show them to anyone. Please contact the sender if
you believe you have received this email in error. Emails are not secure and
cannot be guaranteed to be free of errors or viruses. It is your
responsibility to scan emails and attachments for viruses before opening them.
Any views or opinions expressed are solely those of the author and do not
necessarily represent those of The Blackpool Sixth Form College.
#####################################################################################
Scanned by MailMarshal - Marshal's comprehensive email content security
solution.
Download a free evaluation of MailMarshal at www.marshal.com
#####################################################################################
--------
2011 Training: http://bestpractical.com/services/training.html
--
____________________________________
Giuseppe Sollazzo
Senior Systems Analyst
Computing Services
Information Services
St. George's, University Of London
Cranmer Terrace
London SW17 0RE
Email: [email protected]
Direct Dial: +44 20 8725 5160
Fax: +44 20 8725 3583
--------
2011 Training: http://bestpractical.com/services/training.html