On Thu, Jun 09, 2011 at 12:44:35PM -0400, Eric Stoycon wrote: > Greetings everyone, > > > I've been strugging with this weeoe for a few days and frankly I am stumped. > Here is the situation. I need to users who are not in the RT users table to > have the ability to reply to a ticket via email. I've gone though the mail > list and tried several of the suggestions I found there but none have solved > my isssue.
Please post a complete log message > This is internal auth only no external auth in place. > > I've tried granting 'everyone' the 'ReplyToTicket' right and it fails. > > Config options I have enabled > Set($WebFallbackToInternalAuth, 1); > Set($WebExternalAuto, 1); These two only apply to external auth, if you're not using it, they won't affect the system > Set($AutoCreateNonExternalUsers, 1); This only applies to RT-Authen-ExternalAuth and is unused in a vanilla RT > Set($AutoCreate, Privileged => 0); This syntax is invalid, fixing it might help -kevin > System Info > OS: RHEL 4 > DB: MySql > RT ver: 3.8.2 (I know the version is old, but I am stuck with it for > now) > Perl: 5.10.0 > > Any pointers would be wonderful > > Thanks > Eric > -----BEGIN PGP SIGNATURE----- > Version: GnuPG v1.4.11 (GNU/Linux) > > iQEcBAABAgAGBQJN8PhzAAoJEPxXSAAVYnY8XRwH/349Kr79jJyc4yS4j6nnih05 > w4+Nli7c9DdUZnUMczwANzRRiR6+Nud1XsJ7zSKvlDwDnV3vHPYkgNLmzpmOiKvY > va0C9DPfpayLBRd3UIfBElIOGBy9p+tc7+6ltPxdzByOy3o6xtt3FY8A9T2h1r92 > UKyRgKCwuTcaEiri8uiQgzV8SsIilmg6z4MNOQkkgGDtdVxq8l+cNGEyoAUqMqyV > sUQwOOr/+DEl5bSzp3K/BsNMHSY0TAaNb7nAMbjVrMXxx0zF7egzuMDIAQLo5/Av > WhqQj4z2mq+znu0uBYpK599ZVzlDNcupAnMUyOMCmgKM3JJnNFucWwJxiklwmB8= > =TogE > -----END PGP SIGNATURE-----
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