Hi,
I have been looking into changing the notification emails that are
delivered to AdminCcs when a ticket is created to have the original email
from the requestor be a true message/rfc822 attachment instead of the
original content inlined in the AdminCc email. It doesn't appear you can do
this directly in the template but instead It appears it requires a change to
the action code. Has anyone done anything like this? Am I barking up the
wrong tree? I am using RT 3.8.9.
Regards,
Paul Fincher
Green Hills Software - <blocked::http://www.ghs.com/> http://www.ghs.com
