On Tue, Jun 14, 2011 at 01:26:38PM -0400, Paul Fincher wrote: > I have been looking into changing the notification emails that are > delivered to AdminCcs > when a ticket is created to have the original email from the requestor be > a true > message/rfc822 attachment instead of the original content inlined in the > AdminCc email. It > doesn't appear you can do this directly in the template but instead It > appears it requires a > change to the action code. Has anyone done anything like this? Am I > barking up the wrong > tree? I am using RT 3.8.9.
You'd need to steal from some of the forwarding code and write a custom action to make it message/rfc822. Doing it inline in the template doesn't work. -kevin
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