On Tue, Jun 21, 2011 at 04:38:53AM +0100, Asanka Gunasekera wrote: > Hi I have installed RT4 and when I try to create a user I am getting an > error > RT error "Couldn't load user ''
Are you sure the user doesn't already exist? Go to Tools -> Configuration -> Users -> Select and use either the Go To User box or the search to see if the user you're creating already exists as an unprivileged user. -kevin > I read in one of your mailing list replies saying that user was got over > this issue by > removing Authen::ExternalAuth from plugging. But in my case I am unable to > do so since AD > authentication is my primary method of authentication. > > http://lists.fsck.com/pipermail/rt-users/2009-December/062628.html > > I don't want RT to create users in AD but to create new users in oracle DB > > Can someone tell me how to get over this problem? > > Thanks & regards > > -------- > 2011 Training: http://bestpractical.com/services/training.html
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-------- 2011 Training: http://bestpractical.com/services/training.html
