On 21 June 2011 04:38, Asanka Gunasekera <asanka_gunasek...@yahoo.co.uk> wrote: > Hi I have installed RT4 and when I try to create a user I am getting an > error > > RT error “Couldn't load user ''
I just hit this very same error on a fresh rt4 install. What I found was if I set the root users e-mail to ghe...@suretecsystems.com and saved that, then when I tried to create a user called ghenry also with the e-mail address of ghe...@suretecsystems.com I get that error. As soon as I change either one so they are not the same I can create a new user. Although now I can't set the new user a password, but can make them privileged. The password sections asked for the root users current password and won't let me set one for the normal user! Thanks. -- http://www.suretecsystems.com/services/openldap/ http://www.surevoip.co.uk -------- 2011 Training: http://bestpractical.com/services/training.html