On 12 Jul 2011, at 23:10, Yan Seiner wrote: > This explains why I have not been able to get this to work. :-) > > I am trying to figure out some way of tagging specific transactions. I > have users who upload specific documents, or make specific comments, that > need to be tagged a certain way. For example, one of our engineers might > upload a cost estimate to a ticket. I want that transaction to be tagged > as a cost estimate, so we can find it later on. > > Is there any way to do that? I don't want to rely on file names, as this > gets dicey. Any way to add a tag to a transaction that is searchable?
I can think of a bit of a hack; you could have a scrip which notices such transactions, and adds the transaction ID to a ticket level custom field. You can then search on that custom field, and probably do something to make the results a clickable link to the transaction in question. Tim -- The Wellcome Trust Sanger Institute is operated by Genome Research Limited, a charity registered in England with number 1021457 and a company registered in England with number 2742969, whose registered office is 215 Euston Road, London, NW1 2BE. -------- 2011 Training: http://bestpractical.com/services/training.html
