On Thu, Aug 11, 2011 at 09:50:36PM -0400, Mike Johnson wrote: > I'm just curious if there are plans to create a "right" that can be given > out to allow an > individual to change the owner on a ticket that is owned by somebody else? > I've found some workarounds when googling and searching the listserv... > just wondering if it's > got enough exposure that it'll make it on the features list eventually or > if there is a good > reason why it's not there? > One of the supervisors that have a queue in our RT is asking.
Your description isn't clear, but presumably you mean something other than stealing the ticket and then reassigning the owner? It's been tossed around a few times, but isn't currently a work in progress anywhere. -kevin
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