On 08/26/2011 10:24 AM, Gilbert Rebeiro wrote: > I don't see a way to create a ticket and add a cc in one step.
The standard ticket create form has a Cc field right below Requestor. Click the "New ticket in" button for a queue at the top of any page. > I do have the quick create how would I modify this to add any fields > like cc ? Using callbacks, if they're available. Thomas -------- RT Training Sessions (http://bestpractical.com/services/training.html) * Chicago, IL, USA September 26 & 27, 2011 * San Francisco, CA, USA October 18 & 19, 2011 * Washington DC, USA October 31 & November 1, 2011 * Melbourne VIC, Australia November 28 & 29, 2011 * Barcelona, Spain November 28 & 29, 2011
