Ok that seems odd to me. How do you distinguish the field then if you want to access it via API or other methods like controls by email?
Maybe the description can be used to determine the field In the ui? Thanks, Jim Lesinski On Sep 8, 2011, at 11:14 PM, Kevin Falcone <[email protected]> wrote: > On Thu, Sep 08, 2011 at 10:42:27PM +0200, Jim Lesinski wrote: >> Is it possible to base custom field values on the queue? I see that >> you can have cascading drop down lists based on a previously >> selected custom field value. I'd like the same thing but starting at >> the queue level. > > Custom Fields can be assigned on a queue vs global basis, so just > create one for each queue with different values. > > They're allowed to have the same name in each queue, but you may find > it a bit confusing if you're writing code around it and forget to > specify a queue. > > -kevin > -------- > RT Training Sessions (http://bestpractical.com/services/training.html) > * Chicago, IL, USA — September 26 & 27, 2011 > * San Francisco, CA, USA — October 18 & 19, 2011 > * Washington DC, USA — October 31 & November 1, 2011 > * Melbourne VIC, Australia — November 28 & 29, 2011 > * Barcelona, Spain — November 28 & 29, 2011 -------- RT Training Sessions (http://bestpractical.com/services/training.html) * Chicago, IL, USA September 26 & 27, 2011 * San Francisco, CA, USA October 18 & 19, 2011 * Washington DC, USA October 31 & November 1, 2011 * Melbourne VIC, Australia November 28 & 29, 2011 * Barcelona, Spain November 28 & 29, 2011
