Hi,
I have been trying to get BrandedQueues to work with RT4 on Debian.
Got the extension installed but when I activate in RT_SiteConfig.pm
and issue Apache restart I get:
# /etc/init.d/apache2 restart
Restarting web server: apache2[Tue Sep 13 10:12:34 2011] [warning]:
(in cleanup) Error while loading /opt/rt4/sbin/rt-server: Can't
locate object method "new" via package "RT::CurrentUser" at
/opt/rt4/sbin/../lib/RT/Handle.pm line 239.
(/opt/rt4/sbin/../lib/RT.pm:342)
... waiting [Tue Sep 13 10:12:35 2011] [warning]: (in cleanup) Error
while loading /opt/rt4/sbin/rt-server: Can't locate object method
"new" via package "RT::CurrentUser" at
/opt/rt4/sbin/../lib/RT/Handle.pm line 239.
(/opt/rt4/sbin/../lib/RT.pm:342)
When I comment out the line:
use RT::Extension::BrandedQueues;
Apache starts and RT is back.
I have been going through articles from Google and old posts in
mailing list. All were pointing to this extension and I didn't find
anything that would suggest that queue branding is built into RT4.
Regards,
IndrekP.
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