On 09/20/2011 08:30 AM, Massimo Belegni wrote: > I tried to change both templates > I cannot find command to change subject > Do you know which is the command to change subject? > Tks
Unfortunately, any Subject: in the forward templates is ignored and the outgoing Subject: is explicitly set to something like: Fwd: [rtname #1234] Ticket or transaction title There is no way to change this without modifying or overriding core parts of the forwarding code (which is possible, just tricky to do cleanly and get right). Thomas -------- RT Training Sessions (http://bestpractical.com/services/training.html) * Chicago, IL, USA September 26 & 27, 2011 * San Francisco, CA, USA October 18 & 19, 2011 * Washington DC, USA October 31 & November 1, 2011 * Melbourne VIC, Australia November 28 & 29, 2011 * Barcelona, Spain November 28 & 29, 2011