I changed Ticket/Elements/ShowBasics which has the elements that I want to remove. I see this in /SelfService/Display.html <& /Ticket/Elements/ShowBasics, Ticket => $Ticket &>
That is the same file I edited and I have cleared the mason cache but the changes are not reflected. Joop wrote: > > josh.cole wrote: >> If anyone is willing to tell me how I can accomplish this. It is driving >> me >> crazy! >> > As per the subject: > You'll need to copy SelfService/Display.html to your local folder and > you'll see that it calls /Ticket/Elements/ShowDates, so you'll need to > copy that as well. Then you'll need to modify Display.html to not call > /Tickets/Elements/ShowDates but your modified version. > That is how I would do it. > > Regards, > > Joop > > -------- > RT Training Sessions (http://bestpractical.com/services/training.html) > * San Francisco, CA, USA October 18 & 19, 2011 > * Washington DC, USA October 31 & November 1, 2011 > * Barcelona, Spain November 28 & 29, 2011 > > -- View this message in context: http://old.nabble.com/Where-can-I-remove-Time-Estimated-and-Time-Left-fields--tp32586944p32641405.html Sent from the Request Tracker - User mailing list archive at Nabble.com. -------- RT Training Sessions (http://bestpractical.com/services/training.html) * San Francisco, CA, USA October 18 & 19, 2011 * Washington DC, USA October 31 & November 1, 2011 * Barcelona, Spain November 28 & 29, 2011
