Thanks.. While searching for APIs I noticed some emails talking about the Ticket_Overlay.pm file in the $RT_HOME/lib/RT folder. But I can't seem to find any file with the name *Overlay* in this folder (I am using 4.0.2). Where are these *Overlay* files in 4.0.2?
On 10/14/11 5:52 AM, "Kevin Falcone" <[email protected]> wrote: >On Thu, Oct 13, 2011 at 11:26:20PM +0000, Srikumar Nair wrote: >> I see that the REST APIs has a search method to do search for tickets >>based on some conditions (Request: >>/REST/1.0/search/ticket?query=<query>&orderby=<sort-order>&format=<format >>>). >> >> Is there an equivalent one for the Queue object? When I tried it I got >>errorŠ >> >> Following is query string: >> >> /REST/1.0/search/queue?query= Name = 'My Special Queue' >> >> And the response is ==> (RT/4.0.2 500 Server Error. Unsupported object >>type) >> >> Is there a way to query/search non ticket objects using conditions? > >RT's REST API is intended mostly for working with tickets (the query >is actually TicketSQL as available in the normal Query Builder UI). > >If you need to work with and modify other RT objects, you'll want to >use RT's perl API. > >-kevin >-------- >RT Training Sessions (http://bestpractical.com/services/training.html) >* San Francisco, CA, USA — October 18 & 19, 2011 >* Washington DC, USA — October 31 & November 1, 2011 >* Barcelona, Spain — November 28 & 29, 2011 -------- RT Training Sessions (http://bestpractical.com/services/training.html) * San Francisco, CA, USA October 18 & 19, 2011 * Washington DC, USA October 31 & November 1, 2011 * Barcelona, Spain November 28 & 29, 2011
