On Fri, Oct 14, 2011 at 06:40:45PM +0000, Srikumar Nair wrote: > I am trying to use the following two lines of code to get started with the > PERL API.. > > my $ticket = RT::Ticket->new($RT::SystemUser); > $ticket->Create( Queue => 'General', Subject => 'Test Ticket'); > > > But it results in the error.. > > Can't call method "CaseSensitive" on an undefined value at > /opt/rt4/lib/RT/Record.pm line 363. > > Has anyone seen this issue?
Hopefully you have more than just those two lines in the file, I suspect that your preamble isn't loading and connecting properly. -kevin
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-------- RT Training Sessions (http://bestpractical.com/services/training.html) * San Francisco, CA, USA October 18 & 19, 2011 * Washington DC, USA October 31 & November 1, 2011 * Barcelona, Spain November 28 & 29, 2011
