On Fri, Oct 14, 2011 at 05:25:59PM +0000, Srikumar Nair wrote: > Thanks.. While searching for APIs I noticed some emails talking about the > Ticket_Overlay.pm file in the $RT_HOME/lib/RT folder. > But I can't seem to find any file with the name *Overlay* in this folder > (I am using 4.0.2). > Where are these *Overlay* files in 4.0.2?
4.0 finally merged the Queue.pm and Queue_Overlay.pm files. You can now safely read the Queue.pm or Ticket.pm file with perldoc -kevin > On 10/14/11 5:52 AM, "Kevin Falcone" <[email protected]> wrote: > > >On Thu, Oct 13, 2011 at 11:26:20PM +0000, Srikumar Nair wrote: > >> I see that the REST APIs has a search method to do search for tickets > >>based on some conditions (Request: > >>/REST/1.0/search/ticket?query=<query>&orderby=<sort-order>&format=<format > >>>). > >> > >> Is there an equivalent one for the Queue object? When I tried it I got > >>errorŠ > >> > >> Following is query string: > >> > >> /REST/1.0/search/queue?query= Name = 'My Special Queue' > >> > >> And the response is ==> (RT/4.0.2 500 Server Error. Unsupported object > >>type) > >> > >> Is there a way to query/search non ticket objects using conditions? > > > >RT's REST API is intended mostly for working with tickets (the query > >is actually TicketSQL as available in the normal Query Builder UI). > > > >If you need to work with and modify other RT objects, you'll want to > >use RT's perl API.
pgpOwAPrUBpqT.pgp
Description: PGP signature
-------- RT Training Sessions (http://bestpractical.com/services/training.html) * San Francisco, CA, USA October 18 & 19, 2011 * Washington DC, USA October 31 & November 1, 2011 * Barcelona, Spain November 28 & 29, 2011
