Hi,
RT=v3.8.8
short Question:
Apperently Users with the following rights cannot assign links to
tickets outside of one queue they have the rights in:
QueueA rights:
CreateTicket
ModifyTicket
OwnTicket
ReplyToTicket
SeeQueue
ShowTicket
StealTicket
TakeTicket
QueueB rights:
CreateTicket
ReplyToTicket
SeeQueue
ShowTicket
Ticket1 in QueueA:
Links -> Cannot assign Child:
Ticket2 in QueueB
Why is that, because I don't alter Ticket2 but Ticket1 where I have
almost full access?
Otherwise: What is my error / which right is needed?
Many thanks,
and sorry for not digging through the archives as time is short atm.
LR
--------
RT Training Sessions (http://bestpractical.com/services/training.html)
* Washington DC, USA October 31 & November 1, 2011
* Barcelona, Spain November 28 & 29, 2011
