On Thu, Oct 27, 2011 at 05:14:18PM +0200, Lars Reimann wrote: > Hi, > > RT=v3.8.8 > > short Question: > > Apperently Users with the following rights cannot assign links to > tickets outside of one queue they have the rights in: > > QueueA rights: > > CreateTicket > ModifyTicket > OwnTicket > ReplyToTicket > SeeQueue > ShowTicket > StealTicket > TakeTicket > > QueueB rights: > > CreateTicket > ReplyToTicket > SeeQueue > ShowTicket > > Ticket1 in QueueA: > Links -> Cannot assign Child: > Ticket2 in QueueB > > Why is that, because I don't alter Ticket2 but Ticket1 where I have > almost full access? >
Don't you alter Ticket2 in QueueB to set the "Parent" links field? Ken -------- RT Training Sessions (http://bestpractical.com/services/training.html) * Washington DC, USA October 31 & November 1, 2011 * Barcelona, Spain November 28 & 29, 2011
