Lars, You want to turn off "StrictACL in your Configuration settings:
*Set($StrictLinkACL, 0);* ** This allows the parent/child relationship between Queues. Hope this helps. Kenn On Thu, Oct 27, 2011 at 8:14 AM, Lars Reimann <[email protected]> wrote: > Hi, > > RT=v3.8.8 > > short Question: > > Apperently Users with the following rights cannot assign links to tickets > outside of one queue they have the rights in: > > QueueA rights: > > CreateTicket > ModifyTicket > OwnTicket > ReplyToTicket > SeeQueue > ShowTicket > StealTicket > TakeTicket > > QueueB rights: > > CreateTicket > ReplyToTicket > SeeQueue > ShowTicket > > Ticket1 in QueueA: > Links -> Cannot assign Child: > Ticket2 in QueueB > > Why is that, because I don't alter Ticket2 but Ticket1 where I have almost > full access? > > Otherwise: What is my error / which right is needed? > > Many thanks, > and sorry for not digging through the archives as time is short atm. > LR > -------- > RT Training Sessions > (http://bestpractical.com/**services/training.html<http://bestpractical.com/services/training.html> > ) > * Washington DC, USA October 31 & November 1, 2011 > * Barcelona, Spain November 28 & 29, 2011 >
-------- RT Training Sessions (http://bestpractical.com/services/training.html) * Washington DC, USA October 31 & November 1, 2011 * Barcelona, Spain November 28 & 29, 2011
