On Mon, Nov 07, 2011 at 11:08:48AM -0800, Scott Benson wrote: > Thank you for your response Kevin. I am not seeing anything that > looks like it might help me out. What I am looking for is a custom > search that is based on the "current" month by name/number. I don't > care about the month as "-30 day". I just want something available > to have a select that shows "this month" and "last month" so > customers can see their queue and what was worked on during a > certain billing cycle. Is this even possible?
Unfortunately, as I mentioned in the previous email, it's dependent on the featureset of ParseDate, so you'd need to know if they support it. We support a number of grouping by month things, but that's for charting not for searching. -kevin > > On 11/3/11 10:12 AM, Kevin Falcone wrote: > >On Thu, Nov 03, 2011 at 09:20:14AM -0700, Scott Benson wrote: > >>I am looking to use RT's ticket search feature to show tickets that > >>were created "this month", ie November 1st - November 30th. Also > >>another search for "last month". we don't want anything that is - > >>30 day or - 1 month. We're trying to setup a dashboard that shows > >>customers what is being worked on this month, and what was worked on > >>last month. btw this is in RT 3.8.8. Thanks in advance. > >Those are all parsed by Time::ParseDate, so anything it can handle we > >can use: > >https://metacpan.org/module/Time::ParseDate
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