On Tue, Nov 15, 2011 at 03:00:42PM -0800, Yan Seiner wrote: > I have 4.0.2 set up to autocreate privileged users authenticated through > LDAP. > > I'm pretty sure I had 3.8.10 set up to autocreate unprivileged users who > did not authenticate through LDAP. I can't figure out how to do this in > 4.0.2. > > In other words, the functionality I need is: > > A user tries to log on, RT authenticates him through LDAP, and the user is > created as privileged. This works. > > An unknown user sends email in to the system, either in reply to an > existing ticket or to one of the queues we have set up for external > interaction. The system should accept the email and autocreate the user > as unprivileged. This gets rejected with > > "RT could not load a valid user, and RT's configuration does not allow for > the creation of a new user for this email [email follows]" > > How do I do this? I can't find a setting for this.
You might need to flip the config about AutoCreation which is part of RT-Authen-ExternalAuth -kevin
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