On Wed, Nov 23, 2011 at 1:21 AM, Mayk Backus <[email protected]> wrote: > Hi List, > > Is there a way to get a report timeworked a little detailed ? > For example, show me all tickets that have been worked on today, and > show the time worked on the tickets today, so not the total worked time > on a ticket. We have tickets that span a couple of days, so i'm > interested in reporting today's worked time. > Can this be done with a query ?
You probably need a new column, TimeWorkedToday, and a custom code in tickets' column map to implement it. > Thank you for your time. > > Reagards, > > Mayk > > -------- > RT Training Sessions (http://bestpractical.com/services/training.html) > * Barcelona, Spain November 28 & 29, 2011 > -- Best regards, Ruslan. -------- RT Training Sessions (http://bestpractical.com/services/training.html) * Barcelona, Spain November 28 & 29, 2011
