On Fri, Dec 30, 2011 at 17:08, Robert Wysocki <[email protected]> wrote: > Hi, > > I would like to achieve configuration allowing me to send out a > notification about something (ticket state change to be specific) only > to requestors matching regexp. > Is it possible to do that in a custom scrip action?
With module (file) based scrip action that inherits from Notify.pm and overrides SetRecipients method. > The real question is are the templates processed per-requestor or is the > templated processed once for all requestors? Template processed once for all requestors. > > Regards, > -- > Robert Wysocki > CONTIUM S.A., http://www.contium.pl > > -------- > RT Training Sessions (http://bestpractical.com/services/training.html) > * Boston March 5 & 6, 2012 -- Best regards, Ruslan. -------- RT Training Sessions (http://bestpractical.com/services/training.html) * Boston March 5 & 6, 2012
