On Wed, Jan 11, 2012 at 07:26:19AM -0800, martinmoore wrote: > > >Granting every right to every user/role is a horrible idea. > True - ish! I'm really the only user, so not a big deal. When it's working > I'll set it up more sensibly. > > >If you don't see delete, then you probably have a customization of some > sort. > Possible but unlikely as it was a fresh install on a new server. > > I have found that if I take the unowned tickets and go to 'My Day' I can set > the status to 'Deleted'. A bit of a long winded way though. > > > Anyway, some pics: > > http://old.nabble.com/file/p33121774/rtdel1.jpg > > > http://old.nabble.com/file/p33121774/rtdel2.jpg
You appear to want to RT-Extension-QuickDelete extension. I assume you had it installed in 3.8.4 and lost it in the upgrade. -kevin
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