Great - thanks Kevin. I now have 'delete' from within the ticket view. Is it possible to have it in the list view to allow deletion of spam without opening the ticket?
Kevin Falcone-2 wrote: > > On Thu, Jan 12, 2012 at 06:26:11AM -0800, martinmoore wrote: >> >> I didn't have that dir for mason, so did >> >> rm -rf /var/cache/request-tracker3.8/mason_data/obj >> >> which appears to be the directory on my server. >> >> Now restarting apache2 gives the following, which is hopefully a simple >> path >> issue, but not to me: >> >> [error] Can't locate Extension/QuickDelete.pm in @INC (@INC contains: > > The extension is named RT::Extension::QuickDelete, not > Extension::QuickDelete. > > It doesn't appear that you've followed the instructions from the README. > >> /usr/local/share/request-tracker3.8/lib /usr/share/request-tracker3.8/lib >> /etc/perl /usr/local/lib/perl/5.10.1 /usr/local/share/perl/5.10.1 >> /usr/lib/perl5 /usr/share/perl5 /usr/lib/perl/5.10 /usr/share/perl/5.10 >> /usr/local/lib/site_perl . /etc/apache2) at >> /usr/share/request-tracker3.8/lib/RT.pm line 670.\nCompilation failed in >> require at (eval 5) line 1.\n >> >> >> >> Raphaël MOUNEYRES wrote: >> > >> > you probably need to clear mason cache before restarting apache >> > >> > rm -rf /opt/rt3/var/mason_data/obj >> > >> > Raphaël MOUNEYRES >> > >> > >> > >> > >> > martinmoore <[email protected]> >> > Envoyé par : [email protected] >> > 12/01/2012 12:45 >> > >> > A >> > [email protected] >> > cc >> > >> > Objet >> > Re: [rt-users] No Delete option on 3.8.8 >> > >> > >> > >> > >> > >> > >> > >> > I've installed RT-Extension-QuickDelete, added it to RT_SiteConfig.pm >> and >> > restarted Apache, but it doesn't appear. Do I need to do anything else? >> If >> > not, where's it hiding :) >> > >> > >> > >> > >> > Kevin Falcone-2 wrote: >> >> >> >> You appear to want to RT-Extension-QuickDelete extension. >> >> I assume you had it installed in 3.8.4 and lost it in the upgrade. >> >> >> >> -kevin >> >> >> >> >> >> -------- >> >> RT Training Sessions (http://bestpractical.com/services/training.html) >> >> * Boston March 5 & 6, 2012 >> >> >> > >> > -- >> > View this message in context: >> > >> http://old.nabble.com/No-Delete-option-on-3.8.8-tp33107653p33127240.html >> > Sent from the Request Tracker - User mailing list archive at >> Nabble.com. >> > >> > -------- >> > RT Training Sessions (http://bestpractical.com/services/training.html) >> > * Boston March 5 & 6, 2012 >> > >> > # >> > " Ce courriel et les documents qui lui sont joints peuvent contenir des >> > informations confidentielles ou ayant un caractère privé. S'ils ne vous >> > sont >> > pas destinés, nous vous signalons qu'il est strictement interdit de les >> > divulguer, de les reproduire ou d'en utiliser de quelque manière que ce >> > soit le contenu. Si ce message vous a été transmis par erreur, merci >> d'en >> > informer l'expéditeur et de supprimer immédiatement de votre système >> > informatique ce courriel ainsi que tous les documents qui y sont >> > attachés." >> > >> > >> > ****** >> > >> > " This e-mail and any attached documents may contain confidential or >> > proprietary information. If you are not the intended recipient, you are >> > notified that any dissemination, copying of this e-mail and any >> > attachments >> > thereto or use of their contents by any means whatsoever is strictly >> > prohibited. If you have received this e-mail in error, please advise >> the >> > sender immediately and delete this e-mail and all attached documents >> > from your computer system." >> > # >> > >> > >> > -------- >> > RT Training Sessions (http://bestpractical.com/services/training.html) >> > * Boston March 5 & 6, 2012 >> > >> >> -- >> View this message in context: >> http://old.nabble.com/No-Delete-option-on-3.8.8-tp33107653p33128088.html >> Sent from the Request Tracker - User mailing list archive at Nabble.com. >> >> -------- >> RT Training Sessions (http://bestpractical.com/services/training.html) >> * Boston March 5 & 6, 2012 > > > -------- > RT Training Sessions (http://bestpractical.com/services/training.html) > * Boston March 5 & 6, 2012 > -- View this message in context: http://old.nabble.com/No-Delete-option-on-3.8.8-tp33107653p33128980.html Sent from the Request Tracker - User mailing list archive at Nabble.com. -------- RT Training Sessions (http://bestpractical.com/services/training.html) * Boston March 5 & 6, 2012
