All, I'm new and happily evaluating RT. I have one email ID other than requestor that I want all ticket creation emails and replies from tickets to go to.
Say, I have a [email protected] which rt polls for issues. Then I want the ticket creation and subsequent reply emails to also go to [email protected] as CC. Is this possible? Thanks for all the help! Steve
-------- RT Training Sessions (http://bestpractical.com/services/training.html) * Boston March 5 & 6, 2012
