Hi
If I understand correctly your question,
you should put [email protected] <mailto:[email protected]> as
Cc or AdminCc of the queue.
Gerard
On 2012-01-17 08:06, RT User wrote:
All,
I'm new and happily evaluating RT. I have one email ID other than
requestor that I want all ticket creation emails and replies from
tickets to go to.
Say, I have a [email protected] <mailto:[email protected]> which rt polls
for issues. Then I want the ticket creation and subsequent reply
emails to also go to [email protected]
<mailto:[email protected]> as CC.
Is this possible?
Thanks for all the help!
Steve
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