> On Tue, Jan 31, 2012 at 12:54:04PM -0500, Josh Narins wrote: > > > On Tue, Jan 31, 2012 at 09:28:00AM -0500, Josh Narins wrote: > > > > I got partway along writing a Mail Plugin for RT3.8, but, > > > somewhere along the way, I lost it. > > > > > > > > Can anyone point me to any documentation on them? My goal is > to > > > remove the endlessly > > > > duplicating newlines of the quoted text on each reply to our > > > tickets and to remove the > > > > signatures. > > > > > > There is actually code in 3.8.10 or later to work around Outlook's > > > bugs with newlines. > > > > I'm running 4.0.2 and still have the problem. > > Please followup with some sample data to rt-bugs? Thanks
Sure. What data do you actually want? I'm happy to run any sort of query. I found a ticket with no business-sensitive information that has the problem. Josh Narins Director of Application Development SeniorBridge 845 Third Ave 7th Floor New York, NY 10022 Tel: (212) 994-6194 Mobile: (917) 488-6248 Fax: (212) 994-4260 [email protected] SeniorBridge Managing Complex Chronic Care http://www.seniorbridge.com SeniorBridge Statement of Confidentiality: The contents of this email message are intended for the exclusive use of the addressee(s) and may contain confidential or privileged information. Any dissemination, distribution or copying of this email by an unintended or mistaken recipient is strictly prohibited. In said event, kindly reply to the sender and destroy all entries of this message and any attachments from your system. Thank you. -------- RT Training Sessions (http://bestpractical.com/services/training.html) * Boston March 5 & 6, 2012
