On Tue, Feb 28, 2012 at 02:27, Jim Lesinski <[email protected]> wrote: > Hello, > > Running RT4.0.5, Internet explorer 9, Chrome, Firefox > > I have set up a custom data source for a custom field as outlined > in external_custom_fields.pod. It seems that everything works fine and I get > pick list data populated into the custom field for all field types when > logged in as an account with root privileges. However, if I switch to an > account that has non-root privileges, all the fields types work as expected > other than the autocomplete field type. For some reason this field type > returns no data when I am logged in as a non-root user account. I have > tested this with the default example external custom field file "Groups.pm" > by adding the line below to my RT_SiteConfig.pm > > Set(@CustomFieldValuesSources, "RT::CustomFieldValues::Groups"); > > I then set up a test field as outlined in the attached screen shots and > tried is as both a root and non-root account. I know the obvious answer > would be that I have permissions set up incorrectly for the non-root > account, but if that is true then why would simply changing the field type > make it work correctly and allow the values to show up? > > Has anyone else run into this? Can someone else verify this in their > environment? >
http://issues.bestpractical.com/Ticket/Display.html?id=16946 > Thanks! > Jim > > -------- > RT Training Sessions (http://bestpractical.com/services/training.html) > * Boston — March 5 & 6, 2012 -- Best regards, Ruslan. -------- RT Training Sessions (http://bestpractical.com/services/training.html) * Boston March 5 & 6, 2012
