-----BEGIN PGP SIGNED MESSAGE----- Hash: SHA1 Thanks, Diaulas, that's correct! I don't know how that happened to be checked, actually! :)
Best regards, Giuseppe On 29/02/12 17:08, Diaulas Castro wrote: > Look at Queue rights (groups and users ) On left panel look at > Unprivileged menu. > > > They shouldn't have "Rights for Staff" -> " View ticket private > commentary" checked. > > > > Att. Diaulas Castro Consultor Linux / Microsoft InterSolution > Informática Tel.: (55 11) 3443-1472 www.intersolution.inf.br Oracle > Certified Partner > > > -----Mensagem original----- De: > rt-users-boun...@lists.bestpractical.com > [mailto:rt-users-boun...@lists.bestpractical.com] Em nome de > Giuseppe Sollazzo Enviada em: quarta-feira, 29 de fevereiro de 2012 > 13:34 Para: rt-users@lists.bestpractical.com Assunto: [rt-users] > Hide comments from unprivileged users > > > Hi, we're trying letting users access RT. It seems that > unprivileged users see Comments, although they are not notified via > e-mail. What's the relevant privilege I need to check? > > Thanks, Giuseppe > - -------- RT Training Sessions (http://bestpractical.com/services/training.html) * Boston March 5 & 6, 2012 - -- ____________________________________ Giuseppe Sollazzo Senior Systems Analyst Computing Services Information Services St. George's, University Of London Cranmer Terrace London SW17 0RE Email: gsoll...@sgul.ac.uk Direct Dial: +44 20 8725 5160 Fax: +44 20 8725 3583 -----BEGIN PGP SIGNATURE----- Version: GnuPG v1.4.10 (GNU/Linux) Comment: Using GnuPG with Mozilla - http://enigmail.mozdev.org/ iQEcBAEBAgAGBQJPT3u0AAoJEAqigArPBfJXNoYH/Av6b5EcQ4fUkZ7dRMfe75dn 04rcv54CNDYgnthlF5OCpbfK0VTBiqrzUCUJRR2AdMSS37+f9u2DzoV2xa0uNpgN lyqz4a3Vi3pk7GySFkZCbHAGUh7DW5YKfaHr/XQ08c/elLUzZaaIXhrsQdzLMNhg KGKb31YZPnz64KQnxJ0JS1WNaTxAVweacYvoXlLBd2xNkLSS2hcE+NWhqb+m0g6R nQBnn4XFa7Cts05JDPAW2WQuaeGTWaSOEx5WtqP5rhK1IdFsJpzjSwoHZhOScJ7u ujIxO4lhas1O3SaljQwQxWQWVsSKq0AJeGHBYSrJKSVyZjNLdXGg7yVUrrfGPb4= =jEGQ -----END PGP SIGNATURE-----
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