-----BEGIN PGP SIGNED MESSAGE----- Hash: SHA1 On 01/03/12 13:41, Diaulas Castro wrote: > > Look also on ?Send comments? I think you don?t want this enabled > for unprivileged users.
Hi Diaulas, yes - that was fine already. Many thanks for your help, G > > > > Att. > > Diaulas Castro > > Consultor Linux / Microsoft > > InterSolution Informática > > Tel.: (55 11) 3443-1472 > > www.intersolution.inf.br > > Oracle Certified Partner > > > > *De:*Giuseppe Sollazzo [mailto:gsoll...@sgul.ac.uk] *Enviada em:* > quinta-feira, 1 de março de 2012 10:38 *Para:* Diaulas Castro *Cc:* > rt-users@lists.bestpractical.com *Assunto:* Re: RES: [rt-users] > Hide comments from unprivileged users > > > > > Thanks, Diaulas, that's correct! I don't know how that happened to > be checked, actually! :) > > Best regards, Giuseppe > > On 29/02/12 17:08, Diaulas Castro wrote: >> Look at Queue rights (groups > > and users ) On left panel look at > >> Unprivileged menu. > > > > > >> They shouldn't have "Rights for Staff" -> " View ticket > > private > >> commentary" checked. > > > > > > > >> Att. Diaulas Castro Consultor Linux / Microsoft > > InterSolution > >> Informática Tel.: (55 11) 3443-1472 > > www.intersolution.inf.br <http://www.intersolution.inf.br> Oracle > >> Certified Partner > > > > > >> -----Mensagem original----- De: > >> rt-users-boun...@lists.bestpractical.com > <mailto:rt-users-boun...@lists.bestpractical.com> > >> [mailto:rt-users-boun...@lists.bestpractical.com] Em nome > > de > >> Giuseppe Sollazzo Enviada em: quarta-feira, 29 de fevereiro > > de 2012 > >> 13:34 Para: rt-users@lists.bestpractical.com > <mailto:rt-users@lists.bestpractical.com> Assunto: > > [rt-users] > >> Hide comments from unprivileged users > > > > > >> Hi, we're trying letting users access RT. It seems that > >> unprivileged users see Comments, although they are not > > notified via > >> e-mail. What's the relevant privilege I need to check? > > > >> Thanks, Giuseppe > > > > -------- RT Training Sessions > (http://bestpractical.com/services/training.html) * Boston March 5 > & 6, 2012 > > > > - -- ____________________________________ Giuseppe Sollazzo Senior Systems Analyst Computing Services Information Services St. George's, University Of London Cranmer Terrace London SW17 0RE Email: gsoll...@sgul.ac.uk Direct Dial: +44 20 8725 5160 Fax: +44 20 8725 3583 -----BEGIN PGP SIGNATURE----- Version: GnuPG v1.4.10 (GNU/Linux) Comment: Using GnuPG with Mozilla - http://enigmail.mozdev.org/ iQEcBAEBAgAGBQJPT34IAAoJEAqigArPBfJXTPkH/iYywIXwxOinamalUtLIlNvl vt1tLaa8sNo2EJ/7e5WghRz50x0R3/XilQgq9xaioCadLbbByy++Ht7ZY05Hj9kW 3yoa+0RAZOonYMuJnP8RSNbOVC0AiHedEHYn9TTeYkeAEWI4bcq7oGdkXhY/njst mv8CM/Q02/KIx3xfUNTtkeZ3HIrx5r4WMOuVt6VlGy3V6ChWkhZR1E5woHJ1AeYC 7QwOprvudnVOgt8gKqBwvv+N8hV4Wwfsn1GznDeQyS+LZjfcTJQOdrBqQV2fyqYM k6p9IxK6KWEwyMwRuWMirjmmP27ulWTDDvyISfYotdJzoxVOAh0nGH1Gih+8rKU= =flmF -----END PGP SIGNATURE-----
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