Ack! Error in the previous email (not custom condition, should be custom
action):
Description: 001 On Create, Set Subject to CF Values
Condition: On Create
Action: User Defined
Template: Global template: Blank
Stage: TransactionCreate
Custom Action Preparation Code:
# set the subject to Report Type : Report
my $subject = $self->TicketObj->FirstCustomFieldValue('Report Type') .
': ' .
$self->TicketObj->FirstCustomFieldValue('Report') ;
$self->TicketObj->SetSubject($subject) ;
Sharon Belliveau
Federal Reserve Board
